Frequently Asked Questions

Before contacting us, please browse our FAQ.

I need a security guard as soon as possible, how quickly can you get someone to my site?

We can guarantee to get a security guard to your site within the M25, we just require 12 hours notice before the shift start time.*

*as long as you contact us by phone Mon-Sun 0900-1700 and you book at least 24 hours of continuos security cover.

How can I be sure that your security guard will turn up?

As soon as you book one of our security guards, you’ll be given the name and contact number of your designated PCM personal client manager. They will assist and keep you informed of any developments, if you have any issues they will be available for the client 24 hours a day with contingency plans in place to meet almost all short term needs quickly.

Are all off your guards licensed, trained and vetted?

Yes, every security guard in the UK has to have an SIA (Security Industry Authority) License, all our operatives are screened and vetted to the National Standard and undergo a company induction and site specific training.

Which areas do you cover?

We supply high-quality security staff to the London, the Greater London Area and Nationwide.

Can I select my own staff?

Yes. If you forward us your brief, we will send you full profiles of our recommended staff. Then you can decide who you would like.

I only need a couple people. Is that OK?

No problem! Our security staff can be booked individually or in a large group. No job is too big, or too small.